At Oldsnew.com customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
- You have a generous 7 calendar days from the date of receipt to return an item purchased from Oldsnew.com.
- To qualify for a return, the item must be unused and in the same condition as when you received it.
- The item must be in its original packaging, ensuring it is adequately protected during transit.
- You must provide proof of purchase, such as a receipt or order confirmation email.
Refunds
- Once we receive your returned item, our team will carefully inspect it to ensure it meets our return criteria.
- We will promptly notify you of the status of your refund request.
- If your return is approved, we will initiate a refund to the original method of payment with 7 working days.
- Depending on your payment provider’s policies, you can expect to see the refunded amount credited to your account within a specified timeframe.